In-Home Pinball Repair Questions:
do you usually schedule repairs?
A) I generally try and schedule pinball repairs for 11am on weekdays. I do
weekends repairs too (Saturday at 11am or so. Sundays in the
afternoon.), for those that
need it. But please call or email to
discuss your situation. I can work around your schedule!
much does it cost to fix a pinball game at my house?
A) This is difficult to determine without seeing the game, but I
can give a range of what most games cost to repair (cost based on time).
Generally speaking, 95% of all repairs fall in the $100 to $250 price
repair range. There are some caveats to this. For example, if you have
more than one game obviously this usually takes more time.
from 1977 to 1985 with batteries on the computer board sometimes
cost more to repair. I know now you're asking, "Batteries? Why
would my game have batteries, and what does that matter?" Well
most solid-state pinballs do use batteries to store high scores and book
keeping functions. And the batteries can leak their corrosive fluids and
ruin connectors and even eat the computer board (this is why I usually
mount remote battery holders on many games I repair to prevent this
problem in the future.) If the batteries have leaked, and the computer
board must be replaced, this obviously will cost more. But please keep this in mind - have you called a
plumber lately? I know I have, and just to get a plumber to your house is
about $100 minimum. So by comparison, in-home pinball repair is a bargain.
Would it be cheaper for me to bring my game to you for repair?
A) The short answer is NO. When moving a game, there are lots of considerations
too. You have to disassemble the machine, get it out of your house, put it
in your vehicle, and drive it. And then do it in reverse after the repair.
And there is a good chance the game will be damaged in the process. Moving
a pinball is no easy task. If you break the irreplaceable score glass your
valuable pinball is now nothing more than $50 worth of parts. And in the
process of moving or setting up the game once it's fixed and back at your
house, there is a chance it could be mis-connected, damaging the machine.
Or worse, damaging YOU while moving the 300 pound monster. So in the end,
is it really worth it? Wouldn't it just be easier (and cheaper!) to have
me come out once and fix it at your home? YES.
local repair shop is asking me to remove a board or to bring the entire
game to them. Wouldn't that be cheaper?
A) Again the answer is NO it would not be cheaper. Removing a
suspect board and sending it away for repair is a risk. When you get
the board back, you have to plug it back in correctly, and there may still
be a problem elsewhere in the game, which damages the board again. It
makes far more sense to have the whole game to repair. So what about bring
it to a local shop? Again, do you really want to move a 300 pound pinball?
Or pay them to pick up/deliver it? I can guarantee it won't be cheaper to
bring a machine to them!
much are parts?
A) In most cases parts are pretty reasonable and not expensive. I
generally don't charge a lot for parts. I should say that some custom
parts are expensive, like digital orange score displays, but most
everything else is pretty reasonable.
much do you charge per hour?
A) I get asked this a lot, and frankly it's difficult to answer. I
always give people a price range for game repairs, as discussed above. And if
the repair turns out to be time consuming and takes a long time, I will
try and stay in the stated price range. In these cases obviously I'm
working a lot cheaper "by the hour" than a standard repair. The
point I'm making is that I will put a price ceiling on nearly all repairs,
so the budget is not blown, regardless of how long the repair takes. It's
best to discuss this on the phone for your particular situation, so give
me a call and we can talk about it. Basically the more time I'm at your
home, the less the hourly rate becomes.
I watch when you fix my pinball machine at my home?
A) Yes you can. A lot of people watch and learn some things about
pinball machine care. I'm happy to share this kind of information. That's
another reason why having me come to your home to fix your game is better
than dropping it off at a local repair shop.
there any spray lubricants or contact cleaners I should use on my game?
A) NO. Nothing from a spray can should be used in pinball.